Terms of service
Terms of Service
Last updated: July 12, 2026
Welcome to Tidemark. These terms govern your use of tidemarkbags.com (the "Site") and your purchase of products from us. By using the Site or placing an order, you agree to these terms.
"We," "us," and "Tidemark" refer to Clear Pools Co. LLC, a Tennessee limited liability company, doing business as Tidemark.
Orders
When you place an order, you're making an offer to purchase. We reserve the right to accept or decline any order, including for suspected fraud, pricing errors, or stock issues. If we cancel an order you've paid for, you receive a full refund.
Displayed stock levels are updated in good faith but aren't guaranteed. If an item becomes unavailable after you order, we'll contact you promptly with the option to wait, swap, or refund.
Pricing
Prices are in US dollars and may change at any time without notice. Price changes don't affect orders already placed. Volume pricing tiers are applied at checkout based on total bag quantity in the order. If a pricing error appears on the Site, we may cancel affected orders and refund in full.
Product information
We work to describe our products accurately, but product design, materials, and specifications may be refined over time as we improve the bags. Images and videos on the Site are representative; minor variations from the delivered product may occur. Core functional claims — micron ratings, fit compatibility, double-layer construction — are maintained across revisions.
Returns and guarantee
Returns and the Route Guarantee are governed by our Refund Policy, which is part of these terms.
Acceptable use
You agree not to use the Site for anything unlawful, to attempt to interfere with the Site's operation, or to scrape, copy, or republish Site content (including product photography and copy) without written permission.
Intellectual property
The Tidemark name, logo, product photography, copy, and Site design are the property of Clear Pools Co. LLC. Nothing in these terms grants you rights to use them.
Disclaimer and limitation of liability
Products are provided for their intended use in pool maintenance. To the maximum extent permitted by law, we disclaim implied warranties beyond those stated in our Refund Policy, and our total liability for any claim related to a product or the Site is limited to the amount you paid for the product at issue. Nothing in these terms limits liability that cannot be limited under applicable law.
Governing law
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in Knox County, Tennessee.
Changes
We may update these terms from time to time. Continued use of the Site after changes means you accept the updated terms.
Contact
support@tidemarkbags.com
Clear Pools Co. LLC, Knoxville, TN